Track3D

Compare our plans

Blog Construction teams rely on multiple systems to manage designs,

Blog Back in 2024, VDC Engineer Shayne Piskule joined Hensel

Blog Planning for the future is good; predicting it is

Blog Meet Scott Kirshe, Track3D’s Director of Strategic Accounts, with

Blog For a very long time, project managers have walked

Blog Why You Should Watch This webinar? Watch this practical

Compare our plans

Blog Construction teams rely on multiple systems to manage designs,

Blog Back in 2024, VDC Engineer Shayne Piskule joined Hensel

Blog Planning for the future is good; predicting it is

Blog Meet Scott Kirshe, Track3D’s Director of Strategic Accounts, with

Blog For a very long time, project managers have walked

Blog Why You Should Watch This webinar? Watch this practical

One Platform for All Your Reality Capture Needs

Drones and Beyond

Utilize orthomosaic maps, drone images, and detailed point clouds for site-wide visualization unlike any other.

Laser Scanner Data

Comprehensive interior walkthroughs with 360 images and video provide a virtual presence on-site, from any location. Also, be empowered to do on the go with mobile captures.

360 Cameras and Mobile Captures

With laser scanner data, verify as-built conditions against your models for ultimate accuracy.

Accurate Measurements

A game-changing feature—measure directly on images with pinpoint accuracy, reducing the need for physical site visits and enabling precise remote monitoring.

BIM and Reality Comparison

Align BIM automatically with site images and compare reality across different dates and datasets for clear site insights.

Task and Issue Management

Equip your team with robust tools to mark issues and manage tasks with added contextual data to improve team collaboration and resolution speed.

One Platform for All Your Reality Capture Needs

Drones and Beyond

Utilize orthomosaic maps, drone images, and detailed point clouds for site-wide visualization unlike any other.

Laser Scanner Data

Comprehensive interior walkthroughs with 360 images and video provide a virtual presence on-site, from any location. Also, be empowered to do on the go with mobile captures.

360 Cameras and Mobile Captures

With laser scanner data, verify as-built conditions against your models for ultimate accuracy.

Accurate Measurements

A game-changing feature—measure directly on images with pinpoint accuracy, reducing the need for physical site visits and enabling precise remote monitoring.

BIM and Reality Comparison

Align BIM automatically with site images and compare reality across different dates and datasets for clear site insights.

Task and Issue Management

Equip your team with robust tools to mark issues and manage tasks with added contextual data to improve team collaboration and resolution speed.

One Platform for All Your Reality Capture Needs

Drones and Beyond

Utilize orthomosaic maps, drone images, and detailed point clouds for site-wide visualization unlike any other.

Laser Scanner Data

Comprehensive interior walkthroughs with 360 images and video provide a virtual presence on-site, from any location. Also, be empowered to do on the go with mobile captures.

360 Cameras and Mobile Captures

With laser scanner data, verify as-built conditions against your models for ultimate accuracy.

Accurate Measurements

A game-changing feature—measure directly on images with pinpoint accuracy, reducing the need for physical site visits and enabling precise remote monitoring.

BIM and Reality Comparison

Align BIM automatically with site images and compare reality across different dates and datasets for clear site insights.

Task and Issue Management

Equip your team with robust tools to mark issues and manage tasks with added contextual data to improve team collaboration and resolution speed.

Voices from the Field: Shayne Piskule on using Track3D at Hensel Phelps

Humans of Track3D: Scott Kirshe 

Remote Construction Monitoring: Trends & Challenges Shaping the Future

[On-Demand] Getting Started with AI-Powered Progress Tracking 

Compare our plans

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About Track3D

Track3D is the market leader in Reality Intelligence for Construction—transforming the way construction projects are executed by automating progress tracking, reducing delays, and minimizing rework costs. Our AI-driven platform seamlessly integrates into construction workflows, empowering teams with actionable insights that drive efficiency and ensure high-quality project delivery on time and within budget.

We work with some of the largest general contractors, trade partners, and developers, providing an unparalleled reality intelligence solution that scales across multi-billion-dollar projects. Our deep domain expertise, combined with cutting-edge artificial intelligence and machine learning, allows us to solve the industry’s most pressing challenges at scale.

If you’re looking to be part of a purpose-driven company that’s reshaping how construction teams work and collaborate, Track3D is the place for you.

The Role

We are seeking a Sales Development Representative (SDR) to help us drive top-of-funnel growth by identifying, qualifying, and engaging potential customers. This role is critical in building the pipeline for our sales team and helping Track3D expand its reach across North America’s leading construction firms.

You will be on the front lines — uncovering opportunities, nurturing early interest, and booking meetings that move deals forward. This is an excellent opportunity for a motivated, curious, and results-driven individual looking to launch or grow their career in SaaS sales.

What You’ll Do

  • Research and identify potential leads within our ideal customer profile (ENR 400 GCs, construction managers, and project teams).
  • Initiate outbound prospecting efforts via email, phone, LinkedIn, and industry events.
  • Qualify inbound leads and assess alignment with our product offering.
  • Schedule discovery calls and demos for Account Executives.
  • Work closely with Marketing to refine messaging and improve outreach performance.
  • Track all prospect interactions and manage workflows using HubSpot CRM.
  • Stay informed about industry trends, construction technology advancements, and key players in the market.
  • Attend relevant trade shows, virtual events, and networking sessions to build relationships and generate leads.
  • Provide weekly insights and feedback to sales and marketing teams.
  • Department: Sales/Marketing
  • Reports To: Sales Lead/Marketing Lead

What We’re Looking For

  • 1–3 years of experience in a sales, customer success, or business development role (ideally in SaaS or construction-related industries).
  • Proven ability to meet or exceed KPIs and targets in a sales environment.
  • Experience with CRM tools — familiarity with HubSpot is a strong plus.
  • Excellent communication skills — both written and verbal.
  • A proactive, self-starter attitude with the ability to work independently.
  • Strong organizational skills and the ability to manage multiple tasks effectively.
  • Genuine curiosity and eagerness to learn about customers, their pain points, and how our solutions solve real-world problems.
  • Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.

Lead Product Designer

Home > Career

Lead Product Designer

Lead product designer

Product Development

Department

Hyderabad, India

Location

On-Site

Location Type

Full Time

Employment Type

Role Overview

We are seeking a talented Lead Product Designer to spearhead our design efforts in creating intuitive and impactful user experiences for the construction industry. In this role, you’ll shape the future of how construction professionals interact with reality intelligence technology, from conceptualizing new features to refining existing workflows. You’ll lead design strategy across our web platform, iOS, iPad, and Android applications, ensuring seamless experiences that solve real construction challenges.

Working at the intersection of complex construction workflows and cutting-edge AI/ML technology, you’ll translate insights into beautiful, functional designs that enhance user experience and drive engagement across our growing platform used by industry leaders globally.

Key Responsibilities

Design Leadership & Strategy

· Lead the design vision for Track3D’s Reality Intelligence Platform, establishing design principles that guide product development

· Define and evolve Track3D’s comprehensive design system, ensuring consistency across web application, iOS, iPad, and Android platforms

· Translate complex construction workflows and AI-driven insights into intuitive, user-centered design solutions

· Drive design strategy in collaboration with Product Management and Engineering to align with business objectives

Design Execution & Delivery

· Create wireframes, interactive prototypes, and high-fidelity designs for new features and product improvements

· Develop intuitive design solutions that enable seamless adoption by field crews, project managers, and stakeholders regardless of their technical background

· Design intuitive interfaces for complex data visualization, including 3D visualizations like Point Clouds and Meshes and progress analytics

· Ensure pixel-perfect implementation by collaborating closely with engineering teams

· Maintain design quality and consistency across all touchpoints and user interactions

Team Leadership & Collaboration

· Lead and mentor a team of 1-2 designers, fostering a culture of design excellence and continuous improvement

· Establish design workflows, review processes, and quality standards for the design team

· Partner with Product Managers to translate business requirements into compelling design solutions

· Work closely with Engineering and ML teams to ensure technical feasibility and optimal performance

· Provide design guidance for third-party integrations (Procore, Trimble Connect, BIM platforms)

User Research & Experience Design

· Work with Product Managers for user research, stakeholder interviews, and usability testing to understand construction professionals’ needs and pain points

· Create user personas, journey maps, and behavioral insights specific to construction project management workflows

· Design end-to-end user experiences from initial onboarding through complex project monitoring scenarios

· Validate design decisions through testing, iteration, and data analysis

Innovation & Industry Expertise

· Drive innovation in spatial computing, 3D visualization, and mobile-first design for field use

· Champion accessibility and inclusive design practices across all products

What We’re Looking For

Experience: 6 – 8 years in UI/UX design and front-end development, with at least 2 years in a leadership/mentorship role.

Technical Skills:

  • Strong expertise in Figma/Sketch/Adobe XD for design.
  • Front-end coding skills: React, TypeScript, Tailwind, and modern design frameworks (nice-to-have).
  • Experience with 3D visualization tools, WebGL, or Three.js (nice-to-have).

Leadership Skills: Ability to lead a small team, conduct reviews, and set quality benchmarks.

Domain Knowledge (Preferred): Exposure to construction tech, BIM, or geospatial visualization platforms.

Excellent communication, problem-solving, and stakeholder management skills

Why Join Us?

  • Shape the future of construction tech with cutting-edge UI/UX. 
  • Lead a high-impact team in a fast-growing company. 
  • Work on products used by leading builders and project managers globally. 
  • Collaborative culture with ownership, innovation, and growth at its core. 

About Track3D

At Track3D, we’re building the future of construction monitoring with our Reality Intelligence Platform. By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes, and accelerate project outcomes.  

 

We are a fast-growing enterprise SaaS startup working with some of the biggest names in the construction industry and we’re just getting started. 

we’re excited to help you find your fit

Customer Success Manager

Customer Success Associate

Implementation Specialist

Implementation Lead

Customer Success Associate

Senior Machine Learning Engineer

Solutions Engineer

Backend Engineer

Frontend Engineer

Account Executive

Sales Development Representative

Product Manager

Lead Product Designer

Product Marketer

Marketing Analyst

Product Marketer

Explore more career opportunities

Senior Machine Learning Engineer

Home > Career

Senior Machine Learning Engineer

Senior Machine Learning Engineer

Engineering

Department

Hyderabad, India

Location

On-Site

Location Type

Full Time

Employment Type

Role Overview

We are seeking a passionate and skilled Senior Machine Learning Engineer to join our ML team, focused on advancing our work in object detection, image segmentation, and 3D reconstruction. The ideal candidate will bring strong technical capabilities, a proactive R&D mindset, and an eagerness to stay updated with the latest advancements in computer vision. 

This role involves working on cutting-edge CV problems, understanding and improving complex codebases, and contributing meaningfully to our mission. Experience in the construction domain or real-world deployment scenarios is a strong plus.

Key Responsibilities

  • Design and implement models for object detection, semantic/instance segmentation, and 3D reconstruction 
  • Analyze and debug large-scale computer vision pipelines 
  • Collaborate with cross-functional teams to integrate ML models into production systems 
  • Conduct research and experiments to evaluate emerging methods and improve current workflows 
  • Understand and enhance existing codebases with clean, efficient, and maintainable code 
  • Communicate findings clearly and effectively across technical and non-technical teams 

What We’re Looking For

  • 2–5 years of hands-on experience in Machine Learning and Computer Vision 
  • Proficiency in Python and libraries such as PyTorch, TensorFlow, OpenCV, NumPy etc. 
  • Decent experience with object detection models and segmentation techniques. 
  • Strong understanding of 3D vision techniques (SfM, MVS, SLAM, COLMAP, etc.) 
  • Excellent debugging, problem-solving, and code comprehension skills 
  • Positive attitude, curiosity-driven approach, and strong willingness to learn and adapt 
  • Good written and verbal communication skills 

Preferred Qualification

  • Exposure to construction technology or domain-specific datasets (e.g., aerial/spherical/360 imagery) 
  • Experience with large-scale data processing and pipeline optimization 
  • Publications, GitHub contributions, or open-source involvement in computer vision projects 
  • Experience working in collaborative environments using version control (e.g., Git) and code review processes

Why Join Us?

  • Join a high-growth SaaS startup transforming how the world builds. We’re redefining construction monitoring with cutting-edge technology—backed by real industry demand and rapid adoption. 
  • Build and deploy ML at scale in the real world. You’ll work at the intersection of AI, computer vision, and construction tech—solving complex problems with tangible impact on infrastructure and cities. 
  • Own end-to-end ML systems. From research and prototyping to deployment and optimization, your work will power key product features and influence our core technology roadmap. 
  • Work closely with product, engineering, and leadership. Collaborate across teams to ensure ML is driving measurable value across the platform and helping shape our technical strategy. 
  • High-impact, fast-paced environment. Your contributions will directly influence product performance, user experience, and ultimately customer success. 

About Track3D

At Track3D, we’re building the future of construction monitoring with our Reality Intelligence Platform. By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes, and accelerate project outcomes.  

 

We are a fast-growing enterprise SaaS startup working with some of the biggest names in the construction industry and we’re just getting started. 

we’re excited to help you find your fit

Customer Success Manager

Customer Success Associate

Implementation Specialist

Implementation Lead

Customer Success Associate

Senior Machine Learning Engineer

Solutions Engineer

Backend Engineer

Frontend Engineer

Account Executive

Sales Development Representative

Product Manager

Lead Product Designer

Product Marketer

Marketing Analyst

Product Marketer

Explore more career opportunities

Solutions Engineer (US)

Home > Career

Solutions Engineer (US)

Solutions Engineer

Sales

Department

United States

Location

Remote

Location Type

Full Time

Employment Type

Role Overview

We are looking for a technical, construction “Solutions Engineer,” to be the technical subject matter expert of the Track3D platform, supporting primarily pre-sales and some post-sales customer engagements. You need to have a deep understanding of Track3D, evangelizing the value, benefits, and features. You are passionate about bringing solutions to customers and are eager to be a change agent, bringing disruptive technology to the construction industry.  

Key Responsibilities

  • Collaborate closely with the sales team to deliver an exceptional customer experience by providing technical and domain expertise, understanding both the construction process and how Track3D delivers value on the jobsite  
  • Drive the technical discovery process, both pre-sales (primary focus) & post-sales, helping to uncover customer’s current pains and to align to their business objectives  
  • Prepare and deliver high impact presentations and technical demonstrations to impart the value of Track3D  
  • Guide prospects through the evaluation process of Track3D ensuring that our solution meets key business objectives and technical requirements  
  • Develop a technical understanding of the competitive landscape and Track3D’s differentiators. Be the expert that can be pulled in to discuss differentiators and box out the competition in this competitive construction tech landscape  
  • Empower customers to understand and leverage the insights they get from Track3D across their whole organization  
  • Manage clients’ technical requests and their expectations  
  • Assist the wider Track3D team (engineering, product, marketing) to design new features & message based on customer feedback and your industry experience  
  • Juggle many different internal + external stakeholders and understand what they need  
  • Be able to work both remotely and to visit project sites  

What We’re Looking For

  • BSc/BA degree (or equivalent) in Construction Management or Engineering, or another related field  
  • Extensive previous work experience (>5 years) with new construction projects as a project manager, site Engineer, superintendent, VDC manager or a similar role for the residential and/or commercial sectors  
  • Familiarity with construction and project management software programs (Procore, Autodesk, MS Project, etc.)  
  • Excellent knowledge of the construction process  
  • Excellent oral and written communication skills and interpersonal abilities  
  • Able to work under pressure, and prioritize, thriving in a startup environment  
  • Able to manage multiple projects and customers simultaneously  
  • Motivated with a positive attitude  
  • Passion for technology and delivering value to customers  

What We Offer

  • Competitive salary and benefits package.  
  • Opportunity to work with the most advanced AI technology in the construction industry.  
  • Flexible work arrangements with a focus on outcomes.  
  • Pay is based on factors such as location, skill level, qualifications, competencies, and overall experience. 

Why Join Us?

  • Join a fast-growing SaaS startup transforming construction monitoring with AI and real-time data solutions. 
  • Bridge the gap between product and customer, working directly with top-tier construction and infrastructure clients to solve complex, real-world problems. 
  • Own technical pre-sales and post-sales workflows from discovery to deployment driving value across the customer lifecycle. 
  • Collaborate closely with Sales, Product, and Engineering to shape our go-to-market approach and influence product direction based on real customer needs. 
  • High-impact, customer-facing role where your work directly affects adoption, retention, and revenue. 

About Track3D

At Track3D, we’re building the future of construction monitoring with our Reality Intelligence Platform. By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes, and accelerate project outcomes.  

 

We are a fast-growing enterprise SaaS startup working with some of the biggest names in the construction industry and we’re just getting started. 

we’re excited to help you find your fit

Customer Success Manager

Customer Success Associate

Implementation Specialist

Implementation Lead

Customer Success Associate

Senior Machine Learning Engineer

Solutions Engineer

Backend Engineer

Frontend Engineer

Account Executive

Sales Development Representative

Product Manager

Lead Product Designer

Product Marketer

Marketing Analyst

Product Marketer

Explore more career opportunities

Frontend Engineer

Home > Career

Frontend Engineer

Frontend Engineer

Engineering

Department

Hyderabad, India

Location

On-Site

Location Type

Full Time

Employment Type

Role Overview

We are looking for a Frontend Engineer (React.js) to join our dynamic product team. You will be responsible for building and optimizing modern web applications, collaborating with 

cross-functional teams, and leveraging AI-powered tools like GitHub Copilot and ChatGPT to enhance productivity. A basic understanding of Node.js REST APIs and MongoDB is a plus.

Key Responsibilities

  • Develop, test, and maintain React.js applications with a focus on performance and scalability. 
  • Utilize AI tools (GitHub Copilot, ChatGPT, etc.) to boost development speed and efficiency. 
  • Build reusable UI components using TypeScript, Next.js, and modern CSS frameworks (Tailwind, Styled Components, etc.). 
  • Integrate RESTful APIs and work with backend teams to optimize API consumption. 
  • Implement state management using React Context, Redux, or Zustand. 
  • Improve application performance, SEO, and accessibility following best practices. 
  • Write unit and integration tests using Jest, React Testing Library, or Cypress. 
  • Work with version control systems like Git (GitHub, GitLab, or Bitbucket) and follow 
  • CI/CD workflows. 
  • Collaborate with designers and product managers to build intuitive user interfaces. 

Stay updated on emerging AI-assisted development techniques and frontend technologies.

What We’re Looking For

  • 2-6 years of experience in frontend development using React.js, JavaScript (ES6+), and TypeScript. 
  • Hands-on experience with Next.js for SSR and SSG. 
  • Strong understanding of modern CSS (Flexbox, Grid, Tailwind CSS, or Styled Components). 
  • Familiarity with GitHub Copilot, ChatGPT, and other AI-powered coding tools.Basic knowledge of Node.js REST APIs and MongoDB. 
  • Experience integrating with RESTful APIs, GraphQL, or WebSockets. 
  • Solid understanding of frontend performance optimization. 
  • Strong debugging and problem-solving skills.

Nice to Have

  • Experience with Docker, Kubernetes, or cloud platforms (AWS, GCP, Azure). 
  • Knowledge of authentication and authorization (OAuth, JWT, Firebase Auth). 
  • Exposure to WebAssembly (WASM), Three.js, or WebGL. 
  • Contributions to open-source projects or experience in building design systems.

What We Offer

  • Competitive salary with performance-based bonuses. 
  • Opportunity to work in a fast-growing product company with cutting-edge tech. 
  • AI-assisted development environment to enhance productivity and innovation. 
  • Learning and growth opportunities with mentorship and upskilling programs. 
  • Health insurance and wellness benefits.

Why Join Us?

  • Join a high-growth SaaS startup transforming how the world builds. We’re redefining construction monitoring with cutting-edge technology—backed by real industry demand and rapid adoption. 
  • Build intuitive, high-performance interfaces for real-world impact. As a frontend engineer, you’ll design and develop user experiences that bring complex AI and construction workflows to life—turning data into clarity for our users on the ground. 
  • Own end-to-end product experiences. From prototyping to production, you’ll craft frontend architecture that is fast, scalable, and elegant—playing a critical role in how users interact with our platform. 
  • Work closely with design, product, and engineering teams. Collaborate cross-functionally to ensure every feature is intuitive, accessible, and aligned with user needs—shaping the product vision from the UI up. 
  • High-impact, fast-paced environment. Your work will directly affect customer workflows, product usability, and the overall quality of our platform.

About Track3D

At Track3D, we’re building the future of construction monitoring with our Reality Intelligence Platform. By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes, and accelerate project outcomes.  

 

We are a fast-growing enterprise SaaS startup working with some of the biggest names in the construction industry and we’re just getting started. 

we’re excited to help you find your fit

Customer Success Manager

Customer Success Associate

Implementation Specialist

Implementation Lead

Customer Success Associate

Senior Machine Learning Engineer

Solutions Engineer

Backend Engineer

Frontend Engineer

Account Executive

Sales Development Representative

Product Manager

Lead Product Designer

Product Marketer

Marketing Analyst

Product Marketer

Explore more career opportunities

Implementation Lead

Home > Career

Implementation Lead

Implementation Lead

Customer Success

Department

Hyderabad, India

Location

On-Site

Location Type

Full Time

Employment Type

Role Overview

Are you a natural problem-solver who thrives at the intersection of people, process, and technology? As an Implementation Lead at Track3D, you’ll lead a team that ensures successful deployment of our platform across high-impact construction projects. You’ll own project delivery outcomes, improve onboarding operations, and drive collaboration across teams to ensure our customers see value quickly and reliably. 

This role is ideal for someone who can balance execution with leadership, and wants to grow with a high-performing, fast-scaling team.

Key Responsibilities

  • Drive successful and scalable client onboarding by leading your team to deliver project setup and go-live within defined SLAs. 
  • Increase client satisfaction and adoption by ensuring setup accuracy, clarity of deliverables, and responsiveness to client needs during onboarding. 
  • Ensure seamless project delivery across teams by managing cross-functional coordination to remove blockers and align on timelines. 
  • Coach and enable your team to grow into high-ownership contributors by providing regular feedback, reviewing project outcomes, and mentoring on complex implementations. 
  • Own key operational metrics such as onboarding timelines, client success milestones, SLA adherence, and delivery consistency. 
  • Continuously improve implementation workflows by refining documentation, building better internal playbooks, and identifying automation opportunities. 
  • Serve as the escalation point for high-impact projects, providing guidance on issues and maintaining strong relationships with key stakeholders. 
  • Shape the future of project delivery at Track3D by contributing to strategy, identifying bottlenecks, and piloting new tools and processes. 

What We’re Looking For

  • 1-2 years of experience in implementation, onboarding, customer delivery, or technical project management. 
  • Bachelor’s degree, preferably in Architecture, Civil Engineering, Construction Management, or a similar field. 
  • Proven track record managing people or cross-functional projects with successful outcomes. 

Preferred Qualification

Experience working in SaaS, Construction Tech, or technical onboarding environments. 

Essential Soft Skills & Characteristics We Value

  • Empowering Leader: You mentor and guide team members with empathy and accountability. 
  • Strategic Thinker: You design better workflows, not just execute tasks. 
  • Excellent Communicator: You manage multiple stakeholders, convey priorities clearly, and maintain calm under pressure. 
  • Customer-Oriented: You advocate for the client while balancing internal timelines and constraints. 
  • Operationally Rigorous: You’re organized, structured, and consistently follow through. 
  • Ownership-Driven: You take full responsibility for outcomes, not just your tasks. 
  • Change-Ready: You adapt to evolving tools, team structures, and priorities with ease. 

What We Offer

  • A leadership role in a fast-growing construction technology startup. 
  • Influence over how we scale project delivery across hundreds of construction sites. 
  • Autonomy to lead, mentor, and grow a high-ownership implementation team. 
  • Strong collaboration with senior leadership and visibility into company priorities. 
  • Opportunities to drive innovation in delivery playbooks, tools, and cross-functional processes. 

Why Join Us?

  • Join a high-growth, global SaaS startup that’s revolutionizing construction monitoring with AI and automation trusted by leading infrastructure and construction firms. 
  • Lead implementation for our India region, owning the end-to-end customer onboarding journey from project kickoff to full deployment. 
  • Be the face of our product in the field, working closely with enterprise clients to ensure successful, timely, and scalable rollouts. 
  • Collaborate with cross-functional teams Sales, Product, Engineering, and Customer Success to streamline processes and drive continuous improvement. 
  • Play a strategic role in building and refining our implementation operations and team as we scale across India. 
  • High-impact role with direct influence on customer satisfaction, retention, and long-term product adoption. 

About Track3D

At Track3D, we’re building the future of construction monitoring with our Reality Intelligence Platform. By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes, and accelerate project outcomes.  

 

We are a fast-growing enterprise SaaS startup working with some of the biggest names in the construction industry and we’re just getting started. 

we’re excited to help you find your fit

Customer Success Manager

Customer Success Associate

Implementation Specialist

Implementation Lead

Customer Success Associate

Senior Machine Learning Engineer

Solutions Engineer

Backend Engineer

Frontend Engineer

Account Executive

Sales Development Representative

Product Manager

Lead Product Designer

Product Marketer

Marketing Analyst

Product Marketer

Explore more career opportunities

Implementation Specialist

Home > Career

Implementation Specialist

Implementation Specialist

Customer Success

Department

Hyderabad, India

Location

On-Site

Location Type

Full Time

Employment Type

Role Overview

Are you detail-oriented, driven by execution, and excited about shaping how technology meets construction in the real world? As an Implementation Specialist at Track3D, you’ll play a vital role in setting up and delivering new projects for customers across the built environment. You’ll manage technical project data, coordinate with internal teams, and ensure smooth and timely onboarding for our clients. 

This is a hands-on role ideal for those who enjoy problem-solving, process precision, and taking ownership in a fast-paced, collaborative setting. 

Key Responsibilities

  • Ensure smooth and accurate project launches by configuring client data, documents, and workflows within defined timelines. 
  • Accelerate time-to-value for clients by proactively addressing onboarding blockers, escalating issues early, and coordinating across teams. 
  • Maintain service quality and project accuracy by following implementation checklists and processes. 
  • Improve user experience by contributing to clearer documentation, better setup flows, and more effective internal knowledge sharing. 
  • Support client training and engagement by assisting in demos and helping users get started. 
  • Enable better cross-functional delivery by sharing relevant insights internally. 
  • Drive continuous improvement by identifying recurring onboarding friction points and proposing fixes or process enhancements. 

What We’re Looking For

  • 0-1.5 years of experience in implementation, technical operations, customer onboarding, or project coordination roles. 
  • Bachelor’s degree in architecture, Civil Engineering, Construction Technology, or related technical fields. 
  • Comfort using digital project management or ticketing tools.

Preferred Qualifications

  • Exposure to construction, real estate, or B2B SaaS environments. 
  • Experience supporting customers or coordinating internal workflows in fast-paced teams. 
  • Knowledge of platforms like Procore, Autodesk, or construction technology tools.

Essential Soft Skills & Characteristics We Value

  • Clear Communicator: You can explain technical issues simply and listen attentively. 
  • Detail-Oriented: You’re thorough in checking data, documents, and configurations. 
  • Solution Seeker: You take initiative to troubleshoot and resolve blockers independently. 
  • Collaborative: You enjoy working closely with multiple teams and contribute positively to group success. 
  • Self-Starter: You’re proactive, reliable, and don’t wait to be told what to do next. 
  • Fast Learner: You quickly pick up tools, workflows, and new types of projects.

What We Offer

  • Work on real-world projects shaping the future of construction technology. 
  • Clear growth paths into client-facing, operations, or team leadership roles. 
  • Culture of collaboration, documentation, and continuous learning. 
  • A fast-moving team where your contributions will directly impact company success. 
  • Hands-on mentorship and exposure to product, design, and customer teams. 

Why Join Us?

  • Be part of a global SaaS startup that’s redefining construction monitoring through AI, data, and automation serving some of the largest infrastructure projects worldwide. 
  • Play a key role in customer onboarding and success you’ll be the bridge between our product and real-world implementation across sites in India and beyond. 
  • Own end-to-end implementation processes, from kickoff to go-live, ensuring customers see value quickly and consistently. 
  • Collaborate across teams Sales, Product, Engineering, and Customer Success to deliver seamless deployments and shape our implementation playbook. 
  • Grow with a fast-paced, mission-driven team where your work directly impacts customer satisfaction, retention, and long-term growth. 

 

About Track3D

At Track3D, we’re building the future of construction monitoring with our Reality Intelligence Platform. By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes, and accelerate project outcomes.  

 

We are a fast-growing enterprise SaaS startup working with some of the biggest names in the construction industry and we’re just getting started. 

we’re excited to help you find your fit

Customer Success Manager

Customer Success Associate

Implementation Specialist

Implementation Lead

Customer Success Associate

Senior Machine Learning Engineer

Solutions Engineer

Backend Engineer

Frontend Engineer

Account Executive

Sales Development Representative

Product Manager

Lead Product Designer

Product Marketer

Marketing Analyst

Product Marketer

Explore more career opportunities

One Platform for All Your Reality Capture Needs

Unified Data Platform for All Your Reality Captures

Experience peace of mind by integrating all reality capture data into one intuitive platform. Track3D ensures that you have full visibility and control over your project.

Unified Data Platform for All Your Reality Captures

Experience peace of mind by integrating all reality capture data into one intuitive platform. Track3D ensures that you have full visibility and control over your project.

Unified Data Platform for All Your Reality Captures

Experience peace of mind by integrating all reality capture data into one intuitive platform. Track3D ensures that you have full visibility and control over your project.