Track3D

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Solutions Engineer (US)

Solutions Engineer

Sales

Department

United States

Location

Remote

Location Type

Full Time

Employment Type

Role Overview

We are looking for a technical, construction “Solutions Engineer,” to be the technical subject matter expert of the Track3D platform, supporting primarily pre-sales and some post-sales customer engagements. You need to have a deep understanding of Track3D, evangelizing the value, benefits, and features. You are passionate about bringing solutions to customers and are eager to be a change agent, bringing disruptive technology to the construction industry.  

Key Responsibilities

  • Collaborate closely with the sales team to deliver an exceptional customer experience by providing technical and domain expertise, understanding both the construction process and how Track3D delivers value on the jobsite  
  • Drive the technical discovery process, both pre-sales (primary focus) & post-sales, helping to uncover customer’s current pains and to align to their business objectives  
  • Prepare and deliver high impact presentations and technical demonstrations to impart the value of Track3D  
  • Guide prospects through the evaluation process of Track3D ensuring that our solution meets key business objectives and technical requirements  
  • Develop a technical understanding of the competitive landscape and Track3D’s differentiators. Be the expert that can be pulled in to discuss differentiators and box out the competition in this competitive construction tech landscape  
  • Empower customers to understand and leverage the insights they get from Track3D across their whole organization  
  • Manage clients’ technical requests and their expectations  
  • Assist the wider Track3D team (engineering, product, marketing) to design new features & message based on customer feedback and your industry experience  
  • Juggle many different internal + external stakeholders and understand what they need  
  • Be able to work both remotely and to visit project sites  

What We’re Looking For

  • BSc/BA degree (or equivalent) in Construction Management or Engineering, or another related field  
  • Extensive previous work experience (>5 years) with new construction projects as a project manager, site Engineer, superintendent, VDC manager or a similar role for the residential and/or commercial sectors  
  • Familiarity with construction and project management software programs (Procore, Autodesk, MS Project, etc.)  
  • Excellent knowledge of the construction process  
  • Excellent oral and written communication skills and interpersonal abilities  
  • Able to work under pressure, and prioritize, thriving in a startup environment  
  • Able to manage multiple projects and customers simultaneously  
  • Motivated with a positive attitude  
  • Passion for technology and delivering value to customers  

What We Offer

  • Competitive salary and benefits package.  
  • Opportunity to work with the most advanced AI technology in the construction industry.  
  • Flexible work arrangements with a focus on outcomes.  
  • Pay is based on factors such as location, skill level, qualifications, competencies, and overall experience. 

Why Join Us?

  • Join a fast-growing SaaS startup transforming construction monitoring with AI and real-time data solutions. 
  • Bridge the gap between product and customer, working directly with top-tier construction and infrastructure clients to solve complex, real-world problems. 
  • Own technical pre-sales and post-sales workflows from discovery to deployment driving value across the customer lifecycle. 
  • Collaborate closely with Sales, Product, and Engineering to shape our go-to-market approach and influence product direction based on real customer needs. 
  • High-impact, customer-facing role where your work directly affects adoption, retention, and revenue. 

About Track3D

At Track3D, we’re building the future of construction monitoring with our Reality Intelligence Platform. By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes, and accelerate project outcomes.  

 

We are a fast-growing enterprise SaaS startup working with some of the biggest names in the construction industry and we’re just getting started. 

we’re excited to help you find your fit

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